PRIVACY POLICY

1) Who We Are & Platform Hosting

Our Site is hosted on the Wix platform. Wix provides us with the online platform that allows us to present information, register attendees, accept donations, and offer other services. Your data may be stored through Wix’s data storage, databases, and general Wix applications. They store your data on secure servers behind a firewall.

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2) Information We Collect

a) Information you provide directly

• Contact details (name, email, phone number)

• Event registrations (names of attendees, preferences)

• Donation information (amount, designation; payment details are processed by third-party processors)

• Messages you send us (forms, email, text/SMS)

• Newsletter/text opt-in preferences

b) Information collected automatically

• Usage data (pages viewed, links clicked, time on page)

• Device and browser information

• Cookies and similar technologies (see “Cookies & Tracking” below)

c) Information from third parties

• Payment processors (e.g., Stripe/PayPal—confirmation of payment status)

• Email/SMS service providers (subscription status, delivery/engagement metrics)

• Analytics providers (aggregated traffic information)

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We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us to remove it.

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3) How We Use Your Information

• To provide, maintain, and improve the Site and our offerings

• To process registrations, donations, and purchases

• To send community updates, newsletters, and service announcements

• To respond to requests and provide support

• To personalize content and measure engagement

• To comply with legal obligations and enforce terms

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Spiritual Alignment: We use your information only to serve the mission of inclusive spiritual growth, community care, and efficient operations.

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4) SMS/Text Messaging Terms (IMPORTANT)

By opting in to receive text messages from us, you agree to receive recurring messages related to community updates, events, inspiration, and reminders. Message frequency varies. Message and data rates may apply. You may STOP or opt out at any time.

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Required Non-Sharing Statement:
“No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”

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Consent to receive text messages is not a condition of purchase or donation.

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5) Legal Bases for Processing (GDPR/UK Users)

If you are in the EEA/UK, we process personal data under one or more of the following legal bases: consent, performance of a contract, legitimate interests (e.g., site functionality, communications relevant to your relationship with us), compliance with legal obligations, or vital interests.

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6) Cookies & Tracking

We and our service providers (including Wix and analytics tools) use cookies and similar technologies to operate the Site and understand usage patterns.

Your choices:

• Use your browser settings to block/clear cookies.

• Manage cookie preferences via any cookie banner/tool we present (if enabled).
  Blocking some cookies may impact Site functionality.

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7) Sharing of Information

We share information only as necessary to operate the Site and deliver our services:

• Service Providers: web hosting (Wix), email/SMS platforms, analytics, payment processors, event tools—bound by contractual confidentiality obligations.

• Legal/Compliance: to comply with law, regulation, legal process, or protect our rights and community safety.

• Community Operations: on a need-to-know basis for volunteers/staff fulfilling official duties (e.g., event check-in).

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We do not sell your personal information.
We do not share mobile opt-in data or consent with third parties.

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8) Data Retention

We retain information for as long as needed to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law (e.g., tax and accounting rules for donation records).

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9) Your Privacy Choices & Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information

• Opt out of marketing emails (use “Unsubscribe” link) and texts (reply STOP)

• Withdraw consent where processing is based on consent

• Object to or restrict certain processing

• Data portability (copies of data you provided)

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To exercise these rights, contact us at info@awakeningcarolina.org. We will verify your request and respond as required by applicable law.

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10) U.S. State Privacy Notices 

Residents of certain U.S. states may have additional rights, including the right to know categories of personal information collected, purposes of use, categories of disclosure, and rights to access/delete/correct data. You may also have the right to opt out of targeted advertising or profiling where applicable. To submit a request, email info@awakeningcarolina.org. If we deny a request, you may appeal by replying “Appeal” to our response. We do not “sell” personal information or share it for “cross-context behavioral advertising” as defined by applicable state laws.

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11) Data Security

We take reasonable and appropriate technical and organizational measures to protect personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

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12) Third-Party Links & Integrations

Our Site may include links to third-party sites or embedded tools (e.g., maps, video players, ticketing). Their privacy practices are governed by their own policies. We encourage you to review those policies before submitting information.

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13) International Transfers

If you access the Site from outside the United States, your information may be processed in the U.S. (and where our providers operate). We use appropriate safeguards for international transfers where required.

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14) Do-Not-Track (DNT)

Some browsers offer a Do-Not-Track signal. Because there is no common industry standard, our Site may not respond to DNT signals. You can manage tracking via cookie settings and platform-specific opt-outs.

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15) Changes to This Policy

We may update this Policy to reflect operational or legal changes. The “Effective Date” at the top indicates the latest revision. Material changes will be communicated via the Site or by direct notice where appropriate.

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16) Contact Us

Questions or requests about this Policy or your personal information:
Awaken Spiritual Community Center
Attn: Privacy
7300 Mallard Creek Rd, Charlotte NC 28262
info@awakeningcarolina.org